NetBox Customer Export

Export clear, customer-facing documentation as PDF or Word for a site, location, tenant or tenant group.

Plugin name	netbox_customer_export
Package	netbox-customer-export
NetBox	4.6.8 – 4.7.x
Python	>=3.10
Repository	https://git.mrblake.cc/MrBlake/NetBox-Customer-Export

Features

Before exporting, the technician selects which content the document contains:

Group	Content
General	Overview & site data (address, location tree, key figures), contacts
Infrastructure	Racks by site → location with rack elevation (front/rear, optionally with device images as in NetBox) and occupancy list, devices by selectable device roles (servers, switches, APs, routers …) with selectable columns, power, VMs
Network	VRFs (incl. RTs), prefixes by VRF, VLANs, IP addresses (detailed), WLANs/SSIDs, circuits, network topology
Contracts & licenses	Licenses from NetBox-SLM (detected automatically) or another license plugin (e.g. netbox-lifecycle)

IP versions (IPv4, IPv6 or both) control which addresses appear in the document: management/OOB IPs, VMs, topology labels, prefixes and IP addresses.

All queries respect NetBox permissions (.restrict(user, "view")) — a technician only exports what they are allowed to see.

Open it via the Customer doc button on site, location, tenant and tenant group pages, or via Plugins → Customer documentation. Output formats: PDF, Word and HTML preview (opens in a new tab).

Compatibility

• NetBox 4.6.8 – 4.7.x
• Python >=3.10
• System libraries for PDF and rack graphics in Word: Pango, Cairo

Installation

All paths assume a standard installation under /opt/netbox.

0. System libraries

Required for PDF output and rack graphics in Word:

sudo apt install -y libpango-1.0-0 libpangoft2-1.0-0 libcairo2 git

1. Install the package

/opt/netbox/venv/bin/pip install --upgrade --force-reinstall \
  "netbox-customer-export[all] @ git+https://git.mrblake.cc/MrBlake/NetBox-Customer-Export.git@main"

The extras control what is installed alongside:

Extra	Packages	Formats
[all]	weasyprint, python-docx, cairosvg	PDF + Word + HTML
[pdf]	weasyprint	PDF + HTML
[docx]	python-docx, cairosvg	Word + HTML

For reproducible production installs, replace main with a release tag or a full commit ID.

2. Add the plugin to local_requirements.txt

This makes upgrade.sh reinstall the plugin automatically on every NetBox upgrade:

grep -qxF "netbox-customer-export[all] @ git+https://git.mrblake.cc/MrBlake/NetBox-Customer-Export.git@main" /opt/netbox/local_requirements.txt \
  || echo "netbox-customer-export[all] @ git+https://git.mrblake.cc/MrBlake/NetBox-Customer-Export.git@main" | sudo tee -a /opt/netbox/local_requirements.txt

If the repository is private, the NetBox server needs a read-only deploy token or an SSH key. Do not store credentials in local_requirements.txt.

3. Enable the plugin

In /opt/netbox/netbox/netbox/configuration.py:

PLUGINS = [
    "netbox_customer_export",
]

PLUGINS_CONFIG = {
    "netbox_customer_export": {
        "company_name": "My IT Ltd",       # branding options: see below
        "logo_path": "/opt/netbox/branding/logo.png",
        "footer_text": "Confidential",
        # Offline rack SVG from Netbox-Utilities (multiple devices per U):
        # function with signature fn(rack, face, user) -> SVG string
        "rack_svg_renderer": None,         # e.g. "netbox_utilities.<module>.<function>"
        "allow_secrets": False,            # allow exporting WLAN PSKs / license keys
        # "license_sources": [ { "model": "app.model", "device_field": "device",
        #                        "tenant_field": "tenant", "columns": [("License", "license"), ...] } ],
    },
}

If other plugins are already configured, add netbox_customer_export to the existing list and dictionary instead of replacing them.

4. Apply migrations, collect static files, restart

cd /opt/netbox/netbox
/opt/netbox/venv/bin/python manage.py migrate netbox_customer_export
/opt/netbox/venv/bin/python manage.py collectstatic --no-input
/opt/netbox/venv/bin/python manage.py remove_stale_contenttypes --no-input
/opt/netbox/venv/bin/python manage.py clearsessions
sudo systemctl restart netbox netbox-rq

migrate is mandatory since version 0.2.0: it creates the tables for branding profiles and topology symbols.

Update

/opt/netbox/venv/bin/pip install --upgrade --force-reinstall --no-deps \
  "netbox-customer-export @ git+https://git.mrblake.cc/MrBlake/NetBox-Customer-Export.git@main"

cd /opt/netbox/netbox
/opt/netbox/venv/bin/python manage.py migrate netbox_customer_export
/opt/netbox/venv/bin/python manage.py collectstatic --no-input
sudo systemctl restart netbox netbox-rq

--force-reinstall makes pip pick up branch changes even if the package version has not been bumped. --no-deps avoids reinstalling WeasyPrint & co.

When NetBox itself is upgraded, upgrade.sh reinstalls the plugin from local_requirements.txt and runs migrations and collectstatic:

sudo /opt/netbox/upgrade.sh
sudo systemctl restart netbox netbox-rq

If you pinned a release tag in local_requirements.txt, change the tag there before running the upgrade. Check first that the plugin supports the new NetBox version (min_version/max_version), otherwise NetBox refuses to start.

Check the installed version:

/opt/netbox/venv/bin/pip show netbox-customer-export

Uninstall

1. Remove "netbox_customer_export" from PLUGINS and PLUGINS_CONFIG.
2. Remove the line from /opt/netbox/local_requirements.txt.
3. Uninstall the package and restart NetBox:

/opt/netbox/venv/bin/pip uninstall netbox-customer-export
sudo sed -i '/netbox-customer-export/d' /opt/netbox/local_requirements.txt
sudo systemctl restart netbox netbox-rq

Configuration

Branding in NetBox (recommended)

Under Plugins → Branding profiles, admins create design profiles directly in NetBox:

• name, company name, footer and logo upload (PNG/JPG)
• colours via colour picker: primary, accent, table header text, labels, zebra stripes
• font family and size
• Word template upload (.docx/.dotx), optionally with the name of a table style
• extra CSS for PDF and HTML
• Preview button that opens a sample document in the selected design
• one profile can be marked as default and is preselected in the export form

Uploads are stored under MEDIA_ROOT/customer-export/ (default: /opt/netbox/netbox/media/customer-export/) and should be backed up. Deleting a profile also removes its logo and template.

Permissions: superusers can do everything. Other users or groups need a permission for the object type Customer Export | Branding profile (View for list and preview; Add, Change, Delete to maintain profiles). Technicians who only export need none of these.

Profiles created in NetBox appear first in the "Design / Company" selection; profiles from configuration.py are offered additionally if brandings is defined.

Branding via configuration.py

Profiles can also be defined in the configuration — globally or as multiple profiles (e.g. per company or brand). Global values are the base; each profile only overrides the values it sets.

PLUGINS_CONFIG = {
    "netbox_customer_export": {
        "company_name": "My IT Ltd",   # base for all profiles
        "brandings": {
            "standard": {"name": "My IT Ltd", "logo_path": "/opt/netbox/branding/logo.png"},
            "partner": {
                "name": "Partner Inc",
                "company_name": "Partner Inc",
                "logo_path": "/opt/netbox/branding/partner.png",
                "primary_color": "#C00000",
                "accent_color": "#E46C0A",
                "font_family": "Arial",
                "docx_template": "/opt/netbox/branding/partner.dotx",
                "docx_table_style": "Grid Table 4 - Accent 1",
            },
        },
    },
}

Key	Default	Effect
name	profile key	Display name in the form
company_name, logo_path, footer_text	–	Cover page and footer
primary_color	1F4E79	Headings, table headers
accent_color	2E75B6	Sub-headings (level 3/4)
header_text_color	FFFFFF	Table header text
label_bg_color	DEEAF6	Label column of detail tables
stripe_color	F3F7FB	Zebra stripes (PDF)
font_family, font_size	Calibri, 10	Base font
docx_template	–	.docx/.dotx: styles, header/footer and margins are used, the template's text content is discarded
docx_table_style	–	Name of a table style from the template (as shown in Word). If set, the plugin's own colouring is skipped.
extra_css	–	Extra CSS for PDF/HTML

Colours are hex values with or without #; invalid values produce a clear error message on export. With a Word template, the template defines the heading styles and its own footer is kept.

Network topology

The Network topology section draws one diagram per site with icons in the style of Cisco Packet Tracer:

• Links come from NetBox cable paths; paths through patch panels are traced to the end device.
• The top-to-bottom layout follows the cabling: provider → firewall/router → core → access → end devices, with ordering optimised for as few crossings as possible.
• Lines are routed orthogonally on bus bars, coloured per upstream device. Port names sit at the target device; multiple uplinks are drawn thicker and marked "2×".
• Scope: entire network (one page per site) and/or per rack (one page per rack). In the rack view, directly connected devices outside the rack appear faded and dashed, with their rack.
• Each topology gets its own landscape page (PDF and Word) and is scaled as large as possible.
• Provider circuits appear as a cloud, devices of other sites dashed (can be disabled).
• Selectable labels: management IP, model, ports on links.
• Device names longer than 15 characters are wrapped, preferably at -, _, . or spaces.

Symbols (menu Plugins → Topology symbols, or the "Topology symbol" button on device type and device role pages):

1. per device type: choose a built-in symbol or upload a custom icon (PNG/JPG, ideally transparent)
2. per device role
3. otherwise automatic, first by role, then by model and manufacturer

Built-in symbols: internet/provider, modem/NTU, firewall, router, layer-3 switch, switch, radio link, WLAN controller, PoE injector, access point, server, storage/SAN, NAS, tape library, UPS/ATS, PBX, IP phone, PC/client, printer, camera and "other".

Patch panels, power strips, PDUs, cable management and rooms are hidden automatically; further device types or roles can be hidden via "Hide in topology". Custom icons are stored under MEDIA_ROOT/customer-export/symbols/. Permissions: object type Customer Export | Topology symbol, analogous to branding profiles.

Licenses (NetBox-SLM)

If NetBox-SLM is installed, the Licenses section reads its software licenses automatically — no configuration required. A license belongs to the export if

• its installation is on a device, VM or cluster in the selected site/location/tenant, or
• it is assigned to the exported tenant, or
• it has no tenant but is assigned to a tenant group the tenant belongs to (including parent groups), or that lies within the exported tenant group.

Tables are grouped by manufacturer and show license, product/version, type, quantity, term (incl. renewal), status (active, expires in N days from 90 days before expiry, expired, perpetual), support, installation and tenant. The license key only appears with the "Export secrets" option (requires allow_secrets: True). Additionally configured license_sources are still output.

Rack elevations

By default the plugin uses NetBox's own dcim.svg.RackElevationSVG in-process (no HTTP call to the API). To use the offline renderer from Netbox-Utilities instead, set rack_svg_renderer to the path of its render function. A small adapter is needed if the signature differs.

Architecture

scope.py        which objects belong to the scope (site/location/tenant/group)
sections.py     registry of sections (@section decorator) → neutral blocks
blocks.py       document model (heading, table, key/value, images, page break)
renderers/      html (→ WeasyPrint PDF), docx (python-docx + cairosvg)

To add a section, write a function in sections.py decorated with @section("key", "Label", "Group") that returns a list of blocks. It appears automatically in the form and in both output formats.

License

Apache License 2.0.